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As we stride confidently into 2024, Cisco’s dedication to fostering a mutually helpful partnership with our esteemed world companions stays unwavering. The previous yr witnessed the outstanding prowess of our sturdy accomplice ecosystem, impressively contributing an approximate 90 p.c to Cisco’s gross sales and delivering an unparalleled buyer expertise. This momentum serves because the cornerstone upon which we’re poised to construct larger success.
For Cisco and its Global Partner Engineering (GPE) group, the success of our companions and prospects is synonymous with our personal success. In a dynamic panorama marked by technological evolution and shifting buyer expectations, GPE champions a resolute strategy to accelerating transformation and promptly addressing buyer wants. We goal to empower companions and prospects alike, enabling them to attain enterprise outcomes with unprecedented pace.
Momentum that Drives Success
Guided by the imaginative and prescient of enhancing buyer experiences by the world’s premier accomplice know-how neighborhood, Cisco and the GPE group are on a mission to expedite buyer know-how adoption. Our group of consultants and digital transformation architects is devoted to collaborating with our companions each step of the way in which. This entails proactively getting ready companions for the long run by upskilling and reskilling at a tempo that outpaces business norms. Crucially, it necessitates mindfully delving into the center of companions’ experiences and offering the help wanted to speed up gross sales.
Better Collectively
In our journey, the ethos of “Better Collectively” is not only a tagline however a guideline. Each initiative we undertake is a collaborative effort with our companions, shaping Cisco’s know-how technique, responding to business calls for, and aligning with buyer expectations. Our accomplice technical neighborhood, a powerhouse of know-how and technologists, is the driving drive behind this collaborative strategy. Embracing this philosophy, we persist in producing momentum that fosters the exact type of success important for our group, companions, and prospects. Our goal will not be solely to handle their challenges however to empower them to thrive.
The Energy of Listening
Companion listening and suggestions are elementary to our collaborative tradition and permeate each section of the event lifecycle, enriching developments and outcomes. Our dedication to partnering early with each companions and prospects of their lifecycle journey, coupled with the creation of applications and processes centered round intensive listening, permits us to generate superior outcomes that rework prospects into realities.
Our strategy goes past merely creating alternatives to listen to companions’ voices; it entails actively responding to their suggestions. From Technical Advisory Teams (TAG) and the Demos Reimagined Pilot Program to Shogun and Black Belt Academy—and every little thing in between—accomplice enter serves because the bedrock that informs Cisco’s funding choices and particularly GPE’s actions and funding choices. It ensures a laser deal with areas that demand probably the most consideration and applications that result in accomplice success. Moreover, this suggestions instantly influences the enhancement of product high quality, contributing to a steady cycle of enchancment and innovation.
Among the many many achievements of the marquee applications inside GPE, a handful stand out which set the stage for a profitable 2024:
- Companion Product Pulse Surveys: The semi-annual surveys achieved document participation from companions, attributed partly to the enlargement into eight languages. This inclusive strategy garnered insights from a broader spectrum of companions worldwide, showcasing their invaluable views. The newest survey marked a big milestone with a 43 p.c enhance in world responses and a notable 25 p.c enhance in product rankings. This enhanced understanding of product sentiment permits us to delve deeper into the center of the accomplice expertise, facilitating the acceleration of their gross sales.
- International Companion Technical Government Council (PTEC): Every of those occasions, that includes round 30 of Cisco’s prime world companions, supplied helpful insights, questions, and commentary centered on Safety, Collaboration, and Enterprise Networking. The energetic engagement showcased the immense worth that our accomplice ecosystem contributes to shaping Cisco’s strategic trajectory and, in flip, the success of our accomplice neighborhood.
- Companion Innovation Problem (PIC): The sixth annual PIC witnessed a big upswing in submissions, enrollments, and group participation. The astounding 198 p.c surge in enrollments showcases the profound creativity, experience, and unwavering ardour that characterize our accomplice technical neighborhood on our open platform. Going past delivering substantial worth to prospects and carving out their distinctive presence available in the market, companions’ enthusiastic engagement with the brand new award class, Partnering for Objective, reaffirms their dedication to supporting social and environmental causes.
- International Companion Resolution Advisors (GPSA): Our high-touch technical and repair help empowers companions with the data and instruments important for profitable buyer engagements. Within the fiscal yr 2023, with over 100 accomplice engagements, GPSA performed a pivotal function in influencing $200M in pipeline bookings, creating profitable alternatives in collaboration with our companions.
As we embark on the journey of 2024, we stay dedicated to the rules of partnership, collaboration, and responsiveness. Along with our companions, we are going to proceed to pave the way in which for achievement, leveraging innovation, technique, and agile implementation to create a future that’s actually “Better Collectively.”
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